Contact Our Support Team
We’re committed to providing Canadian players with responsive customer support across all gaming platforms. Whether you need assistance with account management, payment methods, responsible gaming resources, or technical issues, our multilingual team is available to help you 24/7. Contact us through your preferred channel below.
Primary Contact Methods
- Live online chat support available around the clock
- Email: [email protected] for detailed inquiries
- Telephone: 1-800-567-8901 (toll-free across Canada)
- Contact form submission on our website portal
Support Department Overview
| Department | Response Time | Best For |
|---|---|---|
| Account & Verification | 2-4 hours | KYC documents, account restrictions |
| Payment Support | 1-2 hours | Deposits, withdrawals, banking issues |
| Responsible Gaming | Immediate | Self-exclusion, limit settings, counselling resources |
| Technical Issues | 30 minutes | Game crashes, login problems, compatibility |
Last updated: January 15, 2026